in depth reviews

LangAntiques.com Review: Best Brick-and-Mortar-and-Online Store

by Zoe Rosensweig
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Best Brick-and-Mortar-and-Online Store

Visit LangAntiques.com

Visit LangAntiques.com

Why You Should Check It Out: Based in San Francisco and open since 1969, Lang Antique & Estate Jewelry is one of the premier brick-and-mortar antique and vintage jewelry stores in the U.S. The retail shop and online site both offer excellent customer service, a knowledgeable sales team, and details that take the stress and concerns out of shopping online.

In This Article

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Pros

Large selection of engagement rings from the Victorian to estate eras, live customer support chat, and “university” section to learn about the history.

Cons

Store location is temporarily closed.

Selection

Huge assortment of rings (and other jewelry) in platinum and all shades of gold. Most of the site’s vintage rings are set with diamonds, but some also feature other gemstones like emerald, ruby, sapphire, and jadeite.

LangAntiques.com selection

Pricing

Generally, the prices are reasonable but there are a number of very expensive rings on the site. The price ranges from vintage pieces like the “Two-Tone Gold and Diamond” ring valued at $975 to other like the “Antique Cushion-Cut Diamond” for $195,000.

Ease of Use

This is one of the easiest sites to use with clear categories and sub-categories to filter your search. There are also highlighted sections to see new products as well as the history behind antique and vintage rings. The ring descriptions detail all of the necessary specs including the 4C’s and its certifications. There is also a form after each description you can fill out to learn more about the piece.

LangAntiques.com ring description

Fitting Process

If you need the ring adjusted, the first resizing is free. The site also mentions that resizing “depends on the style of the ring and what size the ring is and needs to be sized to. We will only size a ring when we feel that it will be a successful sizing. We do have some rings, including all eternity rings with gemstones going all the way around the ring, which we cannot size and some rings that are too delicate and we will not size. This will be noted in the description.”

Physical Stores

One store located in San Fransisco, which is closed until further notice.

Customer Service

There is an extremely detailed FAQ page where you’ll find just about every question answered. If not, there is a live customer support chat.

LangAntiques.com customer service

Return Policy

The site states “you have 10 days to return your purchase for any reason for a full refund. We also offer an exchange for store credit only within 30 days. All sales are final after 30 days. No exchange or refund for jewelry which has been worn, altered or damaged.”

Trivia

The university section goes into specific details of the history, renowned designers, hallmarks, and maker’s marks, and has a glossary of terms. All very useful when shopping for antique and vintage jewelry.

Bottom Line

Robust selection in all time periods, helpful customer service, and extremely useful cleaning and repair services.

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